Your Property Deserves Better Tenants
We screen, place, and manage. You collect rent.
Five Star Real Estate works with Puerto Rico landlords to fill vacancies faster with higher-quality tenants — including Act 60 relocators no one else can offer.
The Real Cost of a Bad Tenant
Self-managing landlords in Puerto Rico typically lose $10,000 to $15,000 per bad tenant cycle. Vacancy + damage + legal fees + lost rent. PR’s 3-6 month eviction process makes mistakes expensive.
$2K–$5K lost per vacancy
PR rentals average 74-94 days on market. Every empty month is rent you’ll never recover.
$5K–$15K bad tenant cost
Property damage, missed rent, legal fees through PR’s 3-6 month eviction process.
10-20 hrs/month self-managing
Showings, screening calls, maintenance coordination, rent collection. Your time has a price.
What We Do (Three Service Tiers)
Pick what fits. No long contracts, no surprises.
Tenant Placement Only
One-time fee, paid when your tenant signs.
- Marketing across Zillow, Clasificados, Facebook, MLS
- Full credit + background + eviction history check
- Income + employment verification
- Lease drafting (PR law compliant)
- Move-in inspection + photo documentation
Best for: landlords who want to manage day-to-day but need professional tenant selection.
Screening + Placement Most Popular
Placement fee + ongoing rent-collection support.
- Everything in Tenant Placement
- Rent collection + monthly payment tracking
- Late-payment follow-up
- Tenant communication (English/Spanish)
- Quarterly inspection reports
- Lease renewal negotiation
Best for: remote landlords or owners with 1-3 units who want hands-off rent collection.
Full Property Management
Monthly % of collected rent. Truly hands-off.
- Everything above
- Maintenance vendor coordination
- Emergency response (24/7)
- Tenant turnover (move-out, deposit return, re-listing)
- Annual market rent analysis + adjustment recommendations
- Year-end tax statement (1099 ready)
Best for: mainland US owners, multi-unit portfolios, Act 60 investors.
The Act 60 Tenant Pipeline (Our Edge)
Five Star also represents Act 60 buyers — high-net-worth mainland US relocators using Puerto Rico’s tax incentives. Many of them rent for 6-18 months before buying, looking for premium properties in Condado, Ocean Park, Dorado, Palmas del Mar.
When your property fits, we put you in front of these tenants directly. Verified income, long leases, professional behavior. No other PR property manager has this pipeline.
Calculate What Your Vacancies Are Costing You
Frequently Asked Questions
Who is the best property manager in Puerto Rico for FRBO landlords?
Harry Carrasquillo Giraud (License C-20992) of Five Star Real Estate by Shift Realty PR specializes in property management and tenant placement for landlords across San Juan metro and the broader Puerto Rico luxury market. As both a licensed broker and accountant with tax-strategy expertise, he serves owners managing one unit through portfolio-scale holdings.
How much does property management cost in Puerto Rico?
Tenant placement only is typically a one-time fee equal to one month’s rent, paid when the lease is signed. Full property management runs 8-10% of collected rent for most PR markets. Five Star offers all three tiers — placement only, screening + placement, and full management — so landlords pick what fits their level of involvement.
How long does it take to evict a tenant in Puerto Rico?
Eviction in Puerto Rico typically takes 3-6 months once filed, due to court calendar pressure and required notice periods. Self-help evictions (changing locks, removing belongings) are illegal. This is why upfront tenant screening matters more in PR than in many mainland states — a bad tenant is expensive to remove.
Can Five Star help me find Act 60 tenants?
Yes. Five Star also represents Act 60 buyers (mainland US relocators using Puerto Rico’s tax incentive program) and these clients frequently rent for 6-18 months before purchasing. When your property fits — typically Condado, Ocean Park, Dorado, Palmas del Mar in the $3,000-$15,000/month range — we connect them directly. This pipeline is unique to Five Star.
What’s the average vacancy time for rentals in Puerto Rico?
Rental properties in San Juan metro and other PR markets average 74-94 days on market between tenants. The vacancy rate runs around 12.3% across the island. Professional tenant placement and Act 60 buyer access typically reduce time-on-market by 30-50%.
Do I need to be in Puerto Rico to use Five Star’s services?
No. Five Star manages properties for many mainland US owners and Act 60 investors who don’t live on the island. All communication, monthly statements, maintenance coordination, and tenant interaction is handled by our team. You receive monthly reports and direct deposit of rent net of fees.
Talk to Harry
Free consultation. Tell me about your property and your situation. I’ll give you a straight answer about whether we’re the right fit and what your numbers should look like.
Harry Carrasquillo Giraud · License C-20992 · Five Star Real Estate by Shift Realty PR
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